Sofa.com
Sofa.com offers high-quality, customisable sofas and home furnishings across the UK.
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Be the first to write a reviewAbout Sofa.com
Sofa.com, established in 2006, is a British furniture retailer renowned for its high-quality, customisable sofas, beds, and home accessories. Customers can choose from over 160 fabrics, including exclusive collaborations, to create pieces that perfectly suit their homes.
With showrooms in London, Guildford, Bath, Harrogate, Edinburgh, Glasgow, and pop-up locations nationwide, Sofa.com provides a unique shopping experience. Their dedicated delivery team ensures products are delivered within 4-6 weeks, offering a seamless service from order to assembly.
Acquired by Frasers Group in 2019, Sofa.com continues to uphold its commitment to craftsmanship and customer satisfaction, making it a trusted name in UK home furnishings.
Shipping & Returns
Delivery to most UK mainland areas and Northern Ireland. White Glove Delivery Service for handmade-to-order items at £149, including assembly in the room of choice.
Returns Policy
Returns accepted within 14 days of delivery. Items must be in original condition. A restocking fee of £50 or 10% of the item's value (whichever is greater) applies. Original delivery fee is non-refundable.
Company Information
Founded
2006
Headquarters
London, England, UK
Number of Stores
8 showrooms and multiple concessions in House o...
Parent Company
Frasers Group
Payment Methods
Sustainability
Sofa.com offsets its carbon output through Forest Carbon by planting trees in Aberdeenshire.
Frequently Asked Questions
What delivery options are available?
We offer delivery to most UK mainland areas and Northern Ireland. Our White Glove Delivery Service for handmade-to-order items is priced at £149 and includes assembly in the room of your choice.
What is your returns policy?
Returns are accepted within 14 days of delivery. Items must be in their original condition. A restocking fee of £50 or 10% of the item's value (whichever is greater) applies. The original delivery fee is non-refundable.
Do you offer any discounts?
Currently, we do not offer student, NHS, or military discounts.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, PayPal, and Hitachi Finance.
Do you have a loyalty scheme?
At this time, we do not have a loyalty scheme.
Discover Customisable Sofas and Home Furnishings at Sofa.com
Since 2006, Sofa.com has been a leading UK retailer, offering a wide range of high-quality, customisable sofas, beds, and home accessories. With over 160 fabrics to choose from, including exclusive collaborations, customers can create pieces that perfectly suit their homes.
Visit Our UK Showrooms
Experience our products firsthand by visiting one of our showrooms located in London, Guildford, Bath, Harrogate, Edinburgh, and Glasgow. Our knowledgeable staff are on hand to assist you in finding the perfect furniture for your space.
Seamless Delivery and Returns
We offer delivery to most UK mainland areas and Northern Ireland, with a White Glove Delivery Service for handmade-to-order items at £149, including assembly in the room of your choice. If you're not completely satisfied, returns are accepted within 14 days of delivery, subject to a restocking fee.
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Contact Information
Customer Service
+44 (0)20 3750 9800Customer Service Email
[email protected]Customer Service Hours
Monday to Friday: 9am - 6pm; Saturday: 10am - 6pm; Sunday: 11am - 5pm
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