Tuin.co.uk
Tuin.co.uk is the UK's exclusive supplier of high-quality log cabins, garden buildings, sheds, and gazebos, offering expert advice and a wide range of outdoor solutions for your garden.
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Shop at Tuin.co.ukAbout Tuin.co.uk: Your UK Specialist for Garden Buildings
Since its establishment in 2008, Tuin.co.uk has become a premier online destination for high-quality garden buildings and outdoor living solutions across the UK. As an exclusive supplier, Tuin is dedicated to providing customers with an extensive selection of durable and aesthetically pleasing structures, backed by expert advice and exceptional customer service. Based in Brooke, Norfolk, Tuin is renowned for its commitment to quality and customer satisfaction, reflected in thousands of positive reviews.
Why Choose Tuin for Your Outdoor Project?
Tuin stands out for several key reasons. All their log cabins are crafted from slow-grown spruce, ensuring superior strength and a longer lifespan, supported by a robust 10-year guarantee. Their customer care team prioritises offering honest, non-commission-based advice, helping you find the perfect product for your budget and needs. Furthermore, Tuin is committed to environmental responsibility, sourcing all timber ethically and adhering to strict British & European forestry guidelines.
Explore Tuin's Diverse Range of Garden & Outdoor Products
Tuin.co.uk offers a comprehensive collection of products designed to enhance any garden or outdoor space. From practical storage solutions to luxurious retreats, their range caters to every requirement.
Log Cabins and Garden Rooms
Discover an unparalleled selection of log cabins for sale, including versatile garden rooms, home offices, and summerhouses. Whether you're searching for a compact 3x3m cabin or a larger bespoke design, Tuin provides options to suit every space and purpose. These structures offer ideal solutions for expanding your living area or creating a dedicated hobby space.
Garden Shelters, Saunas & DIY Solutions
Beyond cabins, explore a variety of garden shelters, including elegant wooden gazebos and robust garden sheds. For family fun, browse their delightful playhouses and Wendy houses. Indulge in wellness with their range of saunas, from barrel to cabin styles, often available with significant discounts. Tuin also supplies high-quality composite decking and various timber products, perfect for your next DIY garden project. They even offer professional garden building installation services.
Tuin.co.uk was founded in 2008 and is headquartered in Norfolk, United Kingdom. It is part of Tuindeco International BV, with 1 locations.
Discounts & Loyalty
Loyalty Programme
Trade Cashback Scheme
Tuin offers a 'Trade Cashback Scheme' for tradespeople, providing a retrospective discount of 3% for orders up to £5,000, 5% for orders up to £10,000, and 7% for orders over £20,000 over a 12-month period.
Shipping & Returns
Free UK delivery on orders over a qualifying amount.
Returns Policy
Contact customer service for returns on garden buildings.
Company Information
Founded
2008
Headquarters
Norfolk, United Kingdom
Number of Stores
1
Parent Company
Tuindeco International BV
Payment Methods
Sustainability
Tuin is committed to responsible sourcing, ensuring all wood products adhere to British & European guidelines on forestry standards.
Frequently Asked Questions
What is the returns process for items purchased from Tuin.co.uk?
For large items like log cabins or gazebos, customers must arrange collection with Tuin's haulier. For smaller, mailable items, customers are responsible for posting them back to the showsite. It's recommended to use registered or insured mail for more expensive products.
Do I need to provide a reason when returning a product?
No, you are not required to provide a reason when cancelling a purchase and returning a product to an online store. However, if you are returning due to damages under warranty, you must state the issue and picture evidence is recommended.
What are Tuin's customer service hours and contact methods?
Tuin's customer service is available Monday to Friday, 9 am to 5 pm. You can call them on 01508 558 308, email info@tuin.co.uk, use their contact form, engage in live chat, or WhatsApp them on 07746 095 807. Their showroom in Brooke, Norfolk, is open 9:30 am to 4:30 pm, Monday to Friday.
What kind of guarantee do Tuin's log cabins come with?
Tuin offers a 10-year guarantee on all their log cabins. Specific terms and conditions apply, which are openly communicated.
What makes Tuin's log cabins high quality?
Tuin's log cabins are made from slow-grown spruce. This timber comes from trees that have experienced very cold winters, resulting in a stronger, higher quality wood, ensuring durability and longevity for your garden building.
Does Tuin offer any discounts for specific groups like NHS staff or students?
Tuin does not currently offer specific discounts for NHS/healthcare workers, students, or military/armed forces personnel. However, they do have a 'Trade Cashback Scheme' for tradespeople.
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Contact Information
Customer Service
01508 558 308Customer Service Email
info@tuin.co.ukCustomer Service Hours
Monday to Friday, 9 am to 5 pm
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