
Macys
Macy's is an iconic American department store bringing a vast array of fashion, home goods, beauty, and more directly to UK shoppers through convenient international shipping.
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Shop at MacysAbout Macy's: An American Retail Icon
Established in 1858 in New York City, Macy's has grown from a small dry goods store into one of the most recognisable department store chains globally. As a flagship brand of Macy's, Inc., it has built a reputation for offering an extensive range of high-quality products across numerous categories. While its physical presence is primarily in the USA, Macy's extends its reach to international customers, including those in the UK, through its comprehensive and user-friendly online platform, macys.com. This allows British shoppers to access a world of American retail without leaving home.
Explore the Diverse Macy's Product Range
Macy's is a true one-stop shop, boasting an impressive inventory that caters to diverse needs and preferences. Shoppers can delve into the latest trends in fashion and clothing for women, men, and children, featuring everything from casual wear and activewear to sophisticated formal attire and designer collections. The shoes and footwear department offers styles for every occasion, while the bags, accessories, and jewellery sections provide the perfect finishing touches. Beyond apparel, Macy's is a treasure trove for beauty and personal care, stocking premium skincare, makeup, fragrances, and haircare products. For the home, discover stylish furniture, bedding, bath essentials, kitchenware, and decorative items to elevate any living space.
Seamless Online Shopping for UK Customers
Understanding the needs of its global clientele, Macy's has optimised its online shopping experience for customers in the United Kingdom. With dedicated international shipping services, UK shoppers can enjoy direct delivery of their purchases. The website often displays prices in GBP, simplifying transactions and avoiding currency conversion surprises. Furthermore, customers can benefit from the Star Rewards loyalty programme, which offers points on purchases, exclusive discounts, and special access to sales events. Macy's commitment to customer satisfaction ensures a smooth and enjoyable shopping journey from browsing to delivery.
Macys was founded in 1858 and is headquartered in New York City, USA. It is part of Macy's, Inc., with 455+ US stores locations.
Discounts & Loyalty
Gift Cards Available
Loyalty Programme
Star Rewards
Free to join. Bronze tier earns points on purchases. Silver/Gold/Platinum tiers with Macy's credit card earn 2-5% back. 1,000 points = $10 Star Money. Birthday rewards, exclusive events, and Star Money Bonus Days.
Shipping & Returns
Free shipping for Star Rewards members on qualifying orders. Standard, express, and same-day delivery options. Click & collect and curbside pickup available.
Returns Policy
30-day returns in original, saleable condition with tags. Free returns for Star Rewards members. $9.99 return shipping fee for non-members.
Company Information
Founded
1858
Headquarters
New York City, USA
Number of Stores
455+ US stores
Parent Company
Macy's, Inc.
Payment Methods
Sustainability
Macy's targets 50% renewable energy and 80% waste diversion from landfills by 2030. They reduce Scope 1 & 2 emissions in line with 1.5°C targets and have standardised packaging to minimise materials.
Frequently Asked Questions
Does Macy's offer free shipping?
Yes, Star Rewards Bronze members get free shipping on orders over $39. Silver members get free shipping at $25, and Gold/Platinum members enjoy free shipping with no minimum.
What is Macy's Star Rewards?
Star Rewards is Macy's free loyalty programme with four tiers: Bronze, Silver, Gold, and Platinum. Earn points on purchases, redeem 1,000 points for $10 Star Money, and enjoy birthday rewards and exclusive events.
What is Macy's returns policy?
Macy's accepts returns within 30 days of purchase. Items must be in original, saleable condition with tags. Star Rewards members enjoy free returns; non-members pay a $9.99 return shipping fee.
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Contact Information
Customer Service
1-800-289-6229Customer Service Email
customerservice@macys.comCustomer Service Hours
Monday to Sunday, 8am - 10pm ET
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