Charbonnel et Walker
Britain's first luxury chocolatier with Royal Warrant since 1875
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Discounts & Loyalty
Gift Cards Available
Shipping & Returns
Free UK delivery on orders over £50. Standard delivery 2-3 working days. Gift wrapping available.
Returns Policy
Due to the perishable nature of chocolates, returns are only accepted for damaged or incorrect items.
Company Information
Founded
1875
Headquarters
London
Number of Stores
2
Parent Company
Charbonnel et Walker Ltd
Payment Methods
Sustainability
Committed to sustainable cocoa sourcing. Recyclable packaging initiatives.
Frequently Asked Questions
What are Charbonnel et Walker famous for?
They're famous for their Pink Marc de Champagne Truffles, a British institution since 1875, and their Royal Warrant.
Are the chocolates handmade?
Yes, all Charbonnel et Walker chocolates are handmade at their factory in Tunbridge Wells using traditional methods.
Can I visit a Charbonnel et Walker shop?
Yes, their flagship store is in the Royal Arcade on London's Old Bond Street, open since 1875.
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Contact Information
Customer Service
020 7491 0939Customer Service Email
[email protected]Customer Service Hours
Mon-Sat 10am-6pm
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