Iconic luxury department store in Knightsbridge, London. World-renowned for designer fashion, fine food halls, and exceptional service since 1849.
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Be the first to write a reviewHarrods is the world's most famous luxury department store, located in Knightsbridge, London. Founded by Charles Henry Harrod in 1849, the store has grown from a single room selling tea and groceries to a sprawling 1.1 million square foot retail palace housing over 300 departments.
The current building, designed by C.W. Stephens, opened in 1905 and features the distinctive terracotta exterior and ornate interiors that have become synonymous with British luxury. Harrods attracts over 15 million visitors annually.
Since 2010, Harrods has been owned by Qatar Investment Authority. The store continues to set the standard for luxury retail, featuring exclusive designer boutiques, multiple restaurants, and the legendary Food Halls.
Drapers More than 180 Al Fayed victims ‘engaged’ in Harrods compensation scheme More than 180 victims of abuse by the late former Harrods owner Mohammed Al Fayed are currently "engaged" in Harrods' compensation scheme. The post More than 180 Al Fayed victims ‘engaged’ in Harrods compensation scheme appeared first on Drapers.
More than 180 survivors of abuse from ex-Harrods owner Mohammed Al Fayed are currently “engaged” in the luxury department store’s compensation scheme.
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Loyalty Programme
Harrods Rewards
Five-tier loyalty programme (Green, Bronze, Gold, Black, Platinum). Earn 1 point per £1 spent. 500 points = £5. Higher tiers unlock exclusive benefits including luxury hotel upgrades.
UK Standard Delivery £5.95 (2-3 business days). Free delivery on orders over £100. International shipping available.
Returns Policy
14 days from delivery to return unwanted items. Free returns via online portal with pre-paid labels. Refunds processed within 4-7 business days.
Founded
1849
Headquarters
Knightsbridge, London
Number of Stores
1
Parent Company
Qatar Investment Authority
Harrods focuses on luxury brands that emphasise sustainable and ethical sourcing. Environmental commitments are integrated through brand partnerships and operational efficiency.
Harrods is open Monday to Saturday 10:00-21:00 and Sunday 12:00-18:00. Hours may vary during bank holidays and special events.
Yes, Harrods offers free UK delivery on orders over £100. Standard delivery under this threshold costs £5.95 and takes 2-3 business days.
Harrods Rewards is a five-tier loyalty programme. Earn 1 point per £1 spent. When you reach 500 points, you can redeem them for £5 off future purchases.
Harrods in Knightsbridge has been the destination for luxury shopping since 1849. With over 300 departments spanning 1.1 million square feet, discover designer fashion, fine jewellery, beauty, homeware, and the legendary Food Halls.
From haute couture to ready-to-wear, Harrods houses the world's finest fashion houses and emerging designers. Personal shopping services and expert styling ensure a tailored experience.
Join Harrods Rewards to earn points on every purchase. Progress through five tiers to unlock exclusive benefits, early access to sales, and luxury hotel partnership upgrades.
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Customer Service
+44 207 730 1234Customer Service Email
[email protected]Customer Service Hours
Monday-Saturday 10:00-21:00, Sunday 12:00-18:00
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